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2022 Gartner® Peer Insights™
‘Voice of the Customer’:
Digital Commerce

fabric received the highest overall rating by customers across the Gartner Peer Insights'™ Digital Commerce report.

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What’s in the report?

  • 01

    What Is Digital Commerce?

    "Digital commerce is the core technology that enables customers to purchase goods and services through an interactive and self-service experience. Digital commerce platforms provide necessary information for customers to make their buying decisions, and use rules and data to present fully priced orders for payment."

  • 02

    What Is Gartner Peer Insights™ “Voice of the Customer”?

    "The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution."

  • 03

    Digital Commerce Peer Reviews

    This document will highlight some key insights for the digital commerce market based on 18 months of reviews, and will also point you to particular ways to use the site in your buying process. In addition to the synthesis provided by the “Voice of the Customer,” you can read individual reviews and ratings on Gartner Peer Insights by clicking below.

    Read Gartner Peer Insights by clicking here.
  • 04

    Vendor Summaries

    Gartner Peer Insights™ ‘Voice of the Customer’: Digital Commerce summarizes key information for each vendor included in the “Voice of the Customer”.

  • 05

    fabric Vendor Summary

    Read all Peer Insights user reviews for fabric in this vendor report summary.

About this report

"The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.

In this document, only vendors with 20 or
more eligible published reviews during the specified 18-month submission period are included. Reviews from end users of companies with less than $50M in revenue are excluded from this methodology."

Drawn from a collective pool of 23 verified customer reviews and ratings, fabric secured an overall rating of 4.7 out of 5 stars in the Digital Commerce category, and a 91% approval rate from customers who expressed a willingness to recommend fabric to their peers.

Who's talking about fabric

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Gartner Disclaimer:
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. Gartner Peer Insights ‘Voice of the Customer’: Digital Commerce, 29 March 2022

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fabric is run by commerce veterans helping brands migrate from legacy commerce systems. Our headless platform is geared towards providing intuitive business applications for retail buyers, planners and marketers.